Project Manager / Quality & Process Improvement Specialist
Cell: 321-960-1947
​Office: 321-504-4220
pdenardis87@gmail.com

Servant Leader, Success Partner, Lifelong Learner, Agile Enthusiast
  • PMI Certified Project Management Professional (PMP) #1496304
  • PMI Agile Certified Practitioner (PMI-ACP) #2595210
  • ITILv3 Service Management Foundation Certification #GR750041462PD
  • Lean Six Sigma Green Belt Certification #EXh2NFedRy
  • Fellow, The Academy for Healthcare Management (FAHM)
  • IBM Certified Rational Portfolio Manager Deployment Professional

An experienced, forward-thinking, technology savvy, servant leader effectively leverages multi-industry experience and strong business acumen with exceptional interpersonal and communication skills to maximize team performance, build client relationships, and deliver quality, cost-effective outcomes.

Versed in: Adaptive Leadership, Strategic Planning, Business Analysis, Cloud-Based Solutions, Business Process Modeling, Process Improvement, Performance Management, Quality Control, EMR/EHR, Training, Presentations, Executive-Level Communications, Medical Insurance Laws, Agile Methodologies, Capability Maturity Model Integration (CMMI), Sarbanes-Oxley, Regulatory Compliance, Care/Utilization/Disease Management, Vendor Management, CMS/Medicare/Medicaid, Customer Relationship Management, Payer/Payee Relationships, Distributed Team Management, Earned Value Techniques, Physician Relationship Management, Device Network Segmentation.
 
Project Domains: AI/Machine Learning, Waterfall, Agile, Kanban, Lean Management, Healthcare, Insurance, EMR/EHR, Population Health Management, Revenue Cycle, Medicare/Medicaid, Clinical Trials, DevOps, Utilization Management, Health Interoperability, Business Process Solutions, Infrastructure Development, Pharmacy, Performance Metrics, Business Resiliency, Electronic Data Interchange, Managed Application Solutions, Software Application Design, Network Architecture, Data Warehouse Design, Quality Assurance, Continuous Improvement, Business Intelligence and Reporting Systems.

Technical Skills
  • ACH/MMIS
  • Aha!
  • Allscripts Suite
  • Amisys Advance
  • Artificial Intelligence (AI)
  • AS/400
  • Athenahealth
  • AtTask
  • Azure Dev Ops (ADO)
  • Azure Data Factory
  • Biofourmis
  • CA Agile/Rally
  • Cerner
  • CICS/VSAM
  • CISCO UCCE/CVP
  • Clarity
  • COBOL II
  • DB2/Oracle
  • dbMotion©
  • DMS/Storage
  • eClinical Works
  • Eclipse PPM©
  • EDI (ANSI X12)
  • EPIC
  • Exeter
  • Facets
  • FHIR
  • Full SDLC
  • Google Cloud
  • HealthCatalyst
  • HL7
  • JAD Workgroups
  • JIRA
  • Machine Learning
  • Microsoft Office
  • Microsoft Project
  • Microsoft SQL Server
  • Microsoft SSRS/SSIS
  • Microsoft Teams
  • Miro
  • Mural
  • NCPDP
  • Network Architecture/OS
  • Office Timeline Pro+
  • Rational Tools
  • RSA/Archer
  • Residio
  • RxNorm
  • Salesforce
  • SharePoint
  • Skype
  • SmartSheet
  • Trapollo/Validic
  • WebSphere

Professional Experience

MAYO CLINIC, ROCHESTER, MN
Senior Project Manager (Oct2021 to present)
  • Lead large projects that have enterprise-level strategic impact
  • Lead specialty projects for Network Segmentation, Clinical Studies, Interactive Care Plans, and Remote Patient Monitoring
  • Leveraging cloud-based solutions for computing, storage, and data analysis
  • Migrated multiple clinical programs to new remote patient monitoring platform
  • Led Business Resiliency stabilization project to protect enterprise platforms from cyber attacks
  • Coordinated pragmatic clinical trials for experimental AI/Machine Learning API for patient care programs
 
STEWARD HEALTH CARE, DEDHAM, MA
Senior Project Manager (Oct2019 to current)
  • Managed transition of Meditech-interfacing dietary management application at a large hospital, including orders, printing, reporting, and training.
  • Managed fast-track implementation for Press Ganey customer patient experience surveying and reporting portal development.
  • Managed an acquisition project requiring the consolidation, conversion, and archival of patient and financial data for several freestanding emergency department facilities.
  • Oversaw and delivered pilot to provide a real-time integration solution for collecting and storing clinical EHR data required for member quality measure reporting on an ongoing basis.
  • Managed a large-scale ACO payor clinical data migration project in support of enterprise Data Warehouse solution
  • Directed multi-team effort to develop enterprise EMPI solution
  • Lead cross-functional, distributed teams through requirements, design, and implementation
  • Manage vendor planning, resources, and deployment
  • Drive Clinical Decision Support via use of Data Analytics to drive enterprise KPIs
  • Manage project scope, issues, and risk management
  • Build and manage relationships through collaboration with external teams as champion to ideate and prioritize the business opportunities to fund business improvement processes
  • Lead “out of the box” thinking to challenge norms and bring solutions to the right business problems through solutioning and actively listening to business needs and impacts

UNITEDHEALTH GROUP (UNDER SUB-CONTRACT THROUGH DENARDIS CONSULTING, LLC, MINNEAPOLIS, MN)
Project Manager (Nov2018 to Jul2019)
  • Managed large-scale clinical data migrations for reporting and regulatory compliance.
  • Led the Agile development of HL7/CCD file process automation for patient and provider data
  • Developed project scope statements, in consultation with applicable stakeholders
  • Identified project duration, effort, sequence, and dependencies of tasks required to meet applicable project objectives
  • Drove the capital request process at executive stakeholder level through presentations, cost-benefit analysis, and business case development
  • Monitored and documented project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards
  • Developed, communicated, and implemented program and project risk, issue management plans and strategies
  • Led functional teams and projects and serve as a mentor by reviewing work performed by others and providing recommendations for improvement

DENARDIS CONSULTING LLC, Viera FL
Independent Project Manager (Sole Proprietor) (Jul2012 to current)
  • Independent Project Management and Business Process Improvement consulting services
  • Founded and run all aspects of a small business: marketing, operations, administration, etc.
  • Build client relationships to fully understand needs and culture
  • Solution-centric approach, dedicated to customer success and satisfaction
  • Leverage Project Management and business experience gained across multiple industries
  • Provide value to clients through reputation and market-competitive rates
  • http://www.pauldenardis.com/denardis-consulting-llc.html
 
MELBOURNE REGIONAL MEDICAL CENTER/STEWARD HEALTHCARE, MELBOURNE, FL
Quality Intern (Aug2018 to Sep2018)
  • Internship required for B.A.S. degree program (Dec 2018 completion)
  • Involvement with executive leadership in review and measurements of facility quality initiatives
  • Review of CMS/AHCA/Joint Commission regulatory measures
  • Patient Advocacy, Quality and Safety floor rounding
  • Developed S.E. mitigation project plan

EASTERN FLORIDA STATE COLLEGE, MELBOURNE, FL
Student (Aug2016 to Dec2018)
  • Returned to school to complete B.A.S. in Organizational Management with Healthcare Specialization (Dec 2018 completion)

IntelliSource Healthcare Solutions (UNDER CONTRACT AT DST HEALTH SOLUTIONS, BIRMINGHAM, AL)
Senior Project Manager (Dec2015 to Sep2016)
  • Within the Professional Services Group, develop SOW’s, manage project budgets, project plans, resources, deliverables, and scope changes using established change control methodologies
  • Deliver projects on time and within budget while maintaining a high level of customer satisfaction
  • Manage multiple projects simultaneously using DST Health Solutions' defined project management approach
  • Primary customer contact accountable for managing the customer relationship during the project
  • Lead project teams, develop relationships and manage expectations to facilitate successful project delivery
  • Understand the impact of changes to the project and communicate pertinent information to the customer, project team, steering committee, and executive project sponsors
  • Gather, define, and document business requirements and assist with technical design
  • Perform risk assessments and recommend and manage mitigation strategies
  • Provide advanced product knowledge and technical understanding to ensure efficient design, development, and implementation
  • Assist sales and marketing with inquiries, demonstrations, or presentations
  • Mentor Project Administrators and provide assistance to Project Managers

PROJECT MANAGEMENT INSTITUTE (PMI®) – SPACE COAST CHAPTER, MELBOURNE, FL
Director of Member Certification (Mar2015 to May2016)
The Director of Member Certification is a board-approved volunteer position responsible for providing educational events for chapter members to obtain PMI® professional certifications, providing opportunities to earn professional development units for chapter members to maintain their existing PMI® credentials, and supporting chapter events in accordance with chapter policies and bylaws.

SLAIT CONSULTING (UNDER CONTRACT AT ANTHEM HEALTH, VIRGINIA BEACH, VA)
Project Manager (Nov2014 to Mar2015)
  • Lead implementation and governance of program-level Quality Management initiatives on a large Federal Government health insurance infrastructure migration project
  • Ensure compliance of process standards via formal and informal auditing across multiple business and technical teams, generating reports, tracking metrics and providing corrective action recommendations when necessary
  • Project Management Office focal point managing project team operations within the defined PM methodology

APEX SYSTEMS, INC. (UNDER CONTRACT AT TAMPA GENERAL HOSPITAL, TAMPA, FL)
Project Manager (Aug2013 to May2014)
  • Managed ICD-10 training initiative for physicians and hospital staff, delivering specified requirements and meeting customer satisfaction within the constraints of scope, quality, time, and cost
  • Coordinated all ICD‐10 education implementation activities in accordance with the budget, timelines and values defined by ICD‐10 Steering & Education Committees
  • Developed and coordinated formal Change Management and Communication plans
  • Led and provided insight to drive timely key educational decisions
  • Ensured adherence of the established project management methodology
  • Made project performance transparent through formal status reporting and measurements
  • Engaged appropriate stakeholders/executives to drive project milestone deliverables
  • Facilitated cross-departmental review and approval process with appropriate committees
  • Collaborated with the EPIC implementation team to coordinate training content
  • Managed change/issue resolution, risk mitigation, and identified barriers
  • Ensured integration and coordination interdependencies between work streams

Health First, Inc., Rockledge, FL
Project Manager (Jan2012 to Aug2013)
  • Managed multiple integrated healthcare infrastructure and regulatory projects
  • Led requirements development, design development, testing and deployment
  • Coordinated Clearing House transmission of claims data
  • Met/exceeded customer satisfaction within the constraints of scope, quality, time, and cost
  • Led ICD-10 regulatory compliance deployment project across organization
  • Coordinated “go to market” readiness for Health Insurance Exchange Marketplace offerings 
  • Call Center restructure and reconfiguration project, including CISCO Network/CVP
  • Corporate Health Information Exchange project to improve physician data access
  • Led Accountable Care regulatory initiative projects
  • Coordinated testing and deployment of Amisys Advance v6.0 upgrade

Health First, Inc., Rockledge, FL
Senior Business Analyst (Jan2011 to Jan2012)
  • Ensured timely and accurate reporting and served a liaison between stakeholders and technology team to elicit, analyze, validate, and communicate requirements and specifications
  • Coordinated deployment of HIPAA 5010 regulatory compliance mandate
  • Coordinated upgrade and testing of existing applications, including Amisys Advance v5.0
  • Developed reporting strategy solution, helping to significantly reduce backlog of requests
  • Developed business processes to govern user requests and eliminate backlog
  • Rewrote business requirements supporting major call center initiative
  • Oversaw establishment of policies and procedures supporting operations

PPD Enterprises, LLC, dba The Travel Guru, Viera, FL
Owner / Agent (May2009 to Jan2011)
  • Founded and ran all aspects of a small business: budget, sales, marketing, administration, etc.
  • Managed customer sales, planned itineraries, arranged accommodations, and other services
  • Performed comparative vendor evaluations and promoted exclusive travel packages
  • Utilized proprietary reservation systems to research and create travel sales
  • Delivered “travel talks” and presentations to groups
  • Improved and maintained business skills through social interactions 

IBM Corporation, Armonk, NY
Program Manager / Managing Consultant (Jun2001 to May2009)
  • Managed large business and infrastructure projects; advised organizations on selection and adoption of project lifecycle tools
  • Worked closely with teams, and delivered training, mentoring and overall support
  • Industries supported: healthcare, insurance, manufacturing, entertainment (to name a few)
  • Met/exceeded aggressive project targets within 5% of budget and schedule
  • IBM Rational Tools and WebSphere customer deployments
  • Increased departmental revenue by creating new business opportunities and delivering results
  • Facilitated Business Process redesign increasing PM Tool efficiency and reducing costs
  • State Medicaid claims and regulatory extract development and application testing
  • Full lifecycle (SDLC) deployment experience, from requirements through go-live
  • Hosted design workshops, live demonstrations and Q&A support forums
  • Software testing, developed use cases, executed test plans, managed test/technical teams
  • Lauded for effective training programs; received multiple peer recognition teamwork awards 

IBM Corporation, Armonk, NY
Quality Assurance / Business Development Analyst (Apr1999 to Jun2001)
  • Senior member of the account project office overseeing process integrity, responsible for asset library, rollout of new methodologies, detailed project audits, and monthly metrics reporting
  • Increased PM methodology awareness through training and workshops
  • Consolidated and reported site productivity metrics to executive management
  • Evaluated and improved multiple site processes and procedures and contributing to audits
  • Member of site Software Engineering Process Group and Project Steering Committee
  • Contributed to successful site CMMI – SEI Level 3 assessment
  • Recognized for site process improvement and audit-readiness

IBM Corporation, Armonk, NY
Project Manager (May1997 to Apr1999)
  • Managed detailed project plans and teams for development and infrastructure projects
  • Worked closely with customers to ensure requirements were complete and accurate
  • Coordinated JADs, design reviews, testing, and code migration
  • 100% on-time delivery of monthly and quarterly releases for a large membership system
  • State Medicaid claims and regulatory extract development and application testing
  • Successfully managed customer expectations while achieving satisfaction goals
  • Executed Y2K program analysis and Clean Management across multiple applications
  • Contributed to CMM/SEI Level 3 site certification through AD Council participation
  • Developed Lotus Notes-based project tracking tools to support project portfolio management
  • Received multiple team awards for outstanding service

IBM CORPORATION, Armonk, NY
Application Programmer/Integrator (Jan1994 to May1997)
  • Handled all aspects of technical requirements for large business-critical applications
  • State Medicaid claims application updates and testing
  • Business requirements and design documentation
  • Customer education, support and technical assistance
  • Received multiple recognition awards for outstanding service

Horizon Blue Cross and Blue Shield of NJ, Newark, NJ
IT Business Analyst (Jul1984 to Jan1994)
  • Senior Analyst on customer service system implementation team
  • Liaison to legal contract team, coordinating benefits and administration
  • State Medicaid claims application updates and testing
  • Provided administration and support of Contract Development/General Counsel LAN
  • Praised for outstanding contribution to in-house developed P.I.B.A. (Product Inventory and Benefits Administration) Customer Service application


Education and Professional Development
  • Master’s Degree: Healthcare Administration, University of West Florida, Pensacola, FL
  • Master’s Degree: Business Administration / Healthcare Management, Western Governors University, Millcreek, UT
  • B.A.S. Organizational Management with Healthcare Specialization, Eastern Florida State College, Melbourne, FL
  • PMI PMP (Project Management Professional) Certification
  • PMI-ACP (Agile Certified Practitioner) Certification
  • ITILv3 Service Management Foundation
  • Lean Six Sigma Green Belt
  • Fellow, The Academy for Healthcare Management (FAHM)
  • DB2 for MVS Programming, Chubb Institute, Parsippany, NJ
  • CICS Application Programming, Chubb Institute, Parsippany, NJ
  • COBOL II / DB2 Application Programming, Chubb Institute, Parsippany, NJ
  • The Complete Agile Project Manager, PMI
  • Leadership in a Project Team Environment
  • Project Management Planning and Scheduling

– Highly Ethical and Confidential / References Available --